![]() ![]() ![]() Then enabled user authentication linked to an active directory external server. Using SMTP authentication I had everything working. I have 2 C658 machines I am working on and ran into this. I believe many of the same pitfalls I experienced are vendor-independent.Īs Ken mentioned, this appears to be related to user authentication being used. But hopefully, this helps point anyone with a TLS enabled network scanner in the right direction. I know this was Konica Minolta Bizhub specific. This is listed in your Office 365 account. Substitute the with your actual server name. You can quickly test this by doing telnet 587 from a command prompt on your PC. Also, make sure the device email addresses match the same address you used for SMTP authentication.įurthermore, make sure outbound port 587 is open on your firewall. If you have any problems, double-check that the user ID you are using for SMTP authentication is a Global Administrator in Office 365. All configured! Do a test scan-to-email.In the Email Address fields enter the email address you used for SMTP authentication in step 13.Enter your password in the password field.Only an account that was a Global Administrator would seem to relay.) ![]() (Part of the trial and error I did was trying to use standard Office 365 users accounts – they would never work. This account MUST have the Global Administrator permission set in Office 365.
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December 2022
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